A technologically advanced process for Real time monitoring of your brand reputation on the Web.
Never miss mentions of your brand or any keywords of interest from any source, including social media, news sites, forums, blogs, video sites, etc. Understand your audience, monitor your competitors, and make important decisions. Powered by Talkwalker Technology
Why do I need reputation and crisis management for my Brand?
Your customers have a voice, which is easily accessible by all online channels such as Facebook, Twitter, blogs, and other websites. This voice, which might be neutral, positive or negative in nature, will define your online reputation.
Having a social monitoring plan will help you understand what people say about you, so you can use communication to manage any crisis through online channels.
Why I need this now?
There are 2 main reasons: The first reason is that social media data and consumer voice are now more powerful and influential than ever, with the power to cause real value or damage to your business.
The second reason is that now this technology is even affordable to small and medium sized businesses, whereas, just a few years ago, only large enterprises could afford to use such technologies.